Good voice use should be practiced by everyone, whatever your occupation. We seldom give it a second thought until we lose it, but our Voice is just as important to us as it is to an opera singer. We use it daily to communicate in social and professional situations. Nasal, soft, indistinct and monotonous voices annoy our listener, make us ineffective communicators and diminishes the quality of our work.

It takes under 30 seconds of hearing your voice for a person to form a first impression. Make sure it’s a positive one. So “Unlock Your Hidden Voice” today!

Art of Voice Programmes focusing on Voice and Speech will impact the way your staff speak to your customers and how they represent your company. It will also add a whole new dimension to existing Presentation and Public Speaking Programmes. Take their communication skills to the next level!

EXECUTIVE COURSES OFFERED for IN-HOUSE TRAINING:

Our Signature Workshop… Voice Spa…4 and a half star rating out of 5 by FEMALE MAGAZINE!

Fun, interactive and jam-packed with easy and practical tips for effective results and specially designed by professional broadcasters!

1. Voice Spa: The Executive Treatment - Introduction to Voice Power.

Duration: 4 hours with tea break. Option for Full Day. Course Notes provided.
Trainers: Jessica Seet & Vernetta Lopez

Workshop Outline:

Learn how important the Voice is when it comes to making the right impression.
Learn how individual speech habits and patterns form.
Learn how the Voice works and how it can be controlled and managed.
Learn proper breathing techniques for strength and endurance.
Learn the different elements of the voice that can be tuned to give you a richer voice.
Learn Voice techniques that make you a more effective & interesting speaker.
Learn to add “colour” to your presentations through your Voice.
Learn Vocal tone and Voice Projection.
Learn Vocal Care & Hygiene.

Includes “The Art of Small Talk”.

2. Personal Vocal Impact!
Participants must complete Voice Spa before signing up for Personal Vocal Impact.

Course Outline:

Module 1 : Getting Ready to Speak
Learn how posture and breathing affects the quality of your Voice.
Learn different breathing exercises to give your voice it’s power and prevent fatigue.
Learn to manage and control nerves that result in a weak voice.
Invigorating and warming up facial muscles for speech.

Module 2: Clear & Confident Speech
Recording your Voice to hear what others hear when you speak.
Identifying individual Voice & Speech strengths & weaknesses.
Speech & phonetic basics. Common mispronounced words.
Articulation exercises and proper placement for clarity.

Module 3: Creating Positive Vibes in Your Listener
Learn to control your speed of delivery and develop a good rhythm.
Eliminate Verbal Garbage from your speech forever.
Find your natural pitch and optimum voice for vocal impact .
Improve on resonation and timbre for a full, rich voice.

Module 4: Developing Expressive Qualities in Your Voice
Stretch your pitch for Vocal Vitality.
Using facial expressions and gestures to enhance your Vocal Tone.
Add inflection to your speech with VPL tips (volume, pitch and length).
Role Play Exercise to apply tips when speaking to customers.

Module 5: Maximizing Your Personal Vocal Impact
Marking your scripts like the professionals.
Reading with purpose and intent in your voice.
Injecting Vocal Variety for presentations and speeches.
Understanding your strengths and developing a personal style.

Courses can be customized for frontline staff in sales & marketing, customer service, PR & corporate communication & airline crew.

Small group, 5 modules of 2 hours each. Course Notes provided.

3. Art of the Telephone Voice.

Your front line staff are instrumental in achieving your business goals. They deal with your customers on a daily basis. A disgruntle customer is worth saving as they have not decided to take their business elsewhere. Remember… they are your competitors potential client!

Learn how to eliminate bad speech habits and replace them with positive ones, listening to the customer, injecting confidence into your voice, getting down to the real problem plus a simple 5 step approach to handling the disgruntle, complaining or rude customer.

Suitable for Call Centre, Help Desk and Telemarketing Staff.

Small group, 4 modules of 2 hours each. Course Notes provided.

4. Courses for Trainers (Also for Teachers or Lecturers)

Trainers rely on their Voice for their livelihood. It’s a pity to give up the career you love because of ignorant abuse of the voice and poor technique. Good techniques will save you a trip to the Ear, Nose & Throat Specialist and hours of therapy that many trainers have had to undergo.

Everyone can unlearn the bad habits and relearn the secrets to good voice use and voice power to enjoy a long, healthy career in training plus creative use of your voice keeps your audience interested and engage them! It’s an essential skill for all trainers.

Voice Spa: Vocal Impact for Trainers I
- Introduction to Voice Power

Voice Spa: Vocal Impact for Trainers II
- Creative Teaching – Influence & Motivate With Your Voice!

Groups of 10 or more. 4 hours each for part 1 & 2.
 

Art of Voice Company Pte Ltd

Studio: 36 Purvis Street, #05-02, Singapore 188613
Tel: 9337 5268 Fax: 6883 2580

Contact: Jessica Seet, Founder & Voice Coach jessica@artofvoice.com
for rates and special requests.